Return & Refunds

Thank you for shopping with Eirissewing. We aim to ensure your satisfaction with every purchase. Please review our returns and refunds policy below.

1. Return Eligibility

• Items can be returned within 7 days from the date of delivery.
• To be eligible for a return, items must be unused, undamaged, and in their original packaging.
• Products that show signs of use, damage, or are not in their original condition may not be eligible for return.

2. Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Refunds are processed in cash upon successful return approval.
• Our delivery agent will coordinate with you for the cash refund process.

3. How to Initiate a Return

To request a return, please contact us at [email protected] with your order details and reason for return.

4. Non-Returnable Items

• Items damaged after delivery due to misuse.
• Customized or special request items unless defective on arrival.

5. Contact Us

For any questions regarding returns and refunds, please contact:
Email: [email protected]